Are You Relocating? Four Questions You Should Ask Your Mover

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If you are moving to a new city it could be really exciting. However, it almost always is hectic. Asking your family and friends to help you out is not always an option and doing everything by yourself is nearly impossible. This is why hiring a professional moving company can help make your move easier for you. Make sure that you are getting a fair price as well as having your belongings packed away safe and delivered to you on time. We have created several important questions that you should ask your potential moving company to make sure that they are right for the job.

Who is Your Main Point of Contact During the Move

You will want to make sure that you have all of the contact information for your customer service coordinator. This way you can check in and let them know if there are any possible changes on your end. It is also important to get the phone number of the driver. This way if you need to contact them regarding loading or delivery details you will be able to. Also, make sure to ask for a contact number for any after-hours incidents. This way in case anything unforeseen happens, you will be able to get in touch with someone right away.

Are There Any Additional Charges Beyond the Written Estimate?

Most moving companies will be able to provide you with an itemized written estimate of all the charges that you will incur. Make sure to read this document and understand what is included and what isn’t. For example, some moving companies do not include empty box pickup in their pricing, which means that there would be an additional fee for this. If there is something that is on the moving estimate that confuses you, make sure to ask your customer service coordinator or relocation consultant for assistance. It is better to ask a lot of questions in order to understand all of the details than be faced with surprise charges later on.

When Can I Expect My Items to Be Delivered?

The last thing that you want to do is wait days or weeks for your personal items to arrive at your new home. Usually, there is a delivery window provided to you when your items are loaded. This allows the driver to provide you with a more exact delivery date. You will want to ask them how they handle being late due to possible unforeseen situations.

Is there Anything that Cannot be Shipped with Your Moving Company?

For the most part, the moving process means that you are moving personal possessions, furniture, clothing, and other household items. Normally things like these should not be a problem. However, if there are items including explosive or flammable ones, you may not be able to put them in the moving truck. Other items that you may want to self-transport include cash, jewelry, collectibles, art, and other precious and valuable items. 

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